Warranty

Your Warranty, Your Peace of Mind

Every vehicle we sell comes with a comprehensive warranty package, giving you complete confidence in your purchase.

Drive Away with Confidence

We trust that you will enjoy many trouble free miles of motoring and that your vehicle meets the standard you would expect from a reputable motor dealer such as ourselves.

Whilst we endeavour to ensure that every vehicle we sell meets the highest possible standards, unfortunately on occasion defects can appear on a vehicle subsequent to sale which could not have been foreseen.

If You Discover a Fault

Should you discover a fault with your vehicle shortly after purchase, then we ask that you take the following course of action:

1

Inform Us as Soon as Possible

Get in touch the moment you notice a problem so we can start looking into it straight away.

2

Book the Vehicle In With Us

Arrange with us to bring the vehicle to our premises or nominated workshop so the alleged problem can be inspected and a suitable course of action taken.

Please do not take the vehicle to a third party garage before allowing us to inspect it

We will not accept liability for any work carried out by another garage, and we do not accept responsibility for other dealers' costs unless expressly authorised by ourselves.

Important to Know

Often a Simple Fix

It is important to remember that what might appear to you as a serious fault is often anything but, and can accordingly be rectified by our experienced staff at little cost.

Wear & Tear Excluded

Please be aware we cannot accept responsibility for wear and tear items, or for defects commensurate with the vehicle's age, mileage, and price.

Valid for Three Months

These terms and conditions are only valid for the three months from date of handover or delivery.

What's Covered

Engine & Transmission

Cover for major mechanical components including the engine, gearbox, and drivetrain.

Electrical Systems

Protection for essential electrical components such as the alternator, starter motor, and ECU.

Steering & Suspension

Cover for key steering, suspension, and braking system components.

Cooling & Fuel Systems

Includes cover for water pumps, radiators, fuel pumps, and injectors.

Key Benefits

1

Inspected By Our Own Team

Any issue is inspected at our premises or nominated workshop by staff who know the vehicle.

2

Straightforward Process

One phone call to us is all it takes to get the vehicle booked in and looked at.

3

Flexible Cover Options

Upgrade or extend your warranty to suit your needs and driving habits.

4

Transferable Cover

Adds value if you sell your vehicle, as the warranty can be transferred to the new owner.

Optional Upgrade

Extend Your Cover Up To 36 Months

Want extra peace of mind? Speak to our team about upgrading or extending your warranty. Longer cover means greater protection from unexpected repair costs throughout your ownership.

Get a Quote

Frequently Asked Questions

Inform us as soon as possible, then arrange with us to bring the vehicle to our premises or nominated workshop so the problem can be inspected and a suitable course of action taken.

Please do not take the vehicle to a third party garage before allowing us to inspect it, as we will not accept liability for any work done by another garage. We do not accept responsibility for other dealers' costs unless expressly authorised by ourselves.

Yes. To maintain valid cover, your vehicle must be serviced in line with the manufacturer's recommended schedule.

We cannot accept responsibility for wear and tear items, or for defects commensurate with the vehicle's age, mileage, and price. Please refer to your warranty documents for full terms and conditions.

Have Questions About Your Warranty?

Our team is here to help. Get in touch and we'll be happy to talk through your cover, answer any questions, or help you upgrade.

What our customers say about us

Our Reviews

Jim was great, loved the car's i purchased straight away, no heavy sale's just friendly service. My car came with new mot, service and 2 new tyres, I highly recommend them, better than any big companies way better.
— Jacqueline Laidlaw
Recently purchased a car from Northend Garage , must say firstly .. very friendly staff with great customer service , Very helpful too and I’m happy with my purchase and would deff recommend
— Nici Whyte
Excellent all round. We found a renault trafic van in Northend Motors and went down for a test drive. The seatbelt wasn't working, so Jim said he would fix it. The tow bar electrics were unattached and that was very quickly fixed also. I wouldn't hesitate to recommend them to anyone looking for a vehicle. They went above and beyond for us. We're very happy with the van and the service received from Northend Motors. Thank you.
— Kay Dorrian
I was needing a smaller car and saw a couple at Northend Motors that met the criteria I was looking for. I was left to wander around at my leisure, with no pushy sales, but the staff were available and helpful when I had a question. I bought a fiesta at a very reasonable price and it was ready for collection before the expected date with a brand new MOT. A very positive experience at Northend Motors. Highly recommended
— Lisa Symons
Approachable, with great customer service. I hate buying cars, but Northend Motor Company made me feel confident in buying from them.
— Nada Wilson
Highly recommend north end motors , recently purchased a van was struggling to get finance due to company being new but the staff got it sorted quickly and efficiently with a brilliant rate ! Will be returning for future car and van purchases !
— Darcy Roden
Bought my first car here with Jim, after seeing they had a Fiat 500 which was the kind I had my eye on at a great price with low mileage! The process to buy was made really easy. A real honest garage with a stand up manager in Jim, who would talk about his daughter having the same car previous,so I knew I was in good hands for my purchase! The wee car left with me clean and serviced with a fresh MOT and 2wks since really enjoying the car. 😁 Thank you
— Niamh Loughran
Just bought a Ford from this company. Fantastic car. Jim gave amazing service and had the car ready for me to drive away within a few days. Car cleaned and m.o.t in place for the year. Would recommend 😁
— Siobhan Brown
Great service, really happy with my mokka. Jim was a great salesman thanks bob and Don. 1
— Donna Brock
Just bought a vauxhall mokka from here and I can honestly say it was the best experience I’ve had from buying a car. Jimmy was great and gave me honest advice when I asked him, not a pushy salesman and didn’t try to take advantage of the fact I was a young girl. Would highly recommend to anyone!
— Ellie De-Gernier

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